1. Introduction

Intake Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services (the "Service").

2. Information We Collect

Account Information

When you create an account we collect your email address and password (hashed). If you sign in with a third-party provider (e.g., Google), we receive your name and email from that provider.

Intake & Submission Data

We store the intake forms you create and the responses submitted by your clients. This data may include personal information entered by respondents, which you control and are responsible for.

Usage Data

We automatically collect certain information when you visit the Service, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Payment Information

Payments are processed by Stripe. We do not store your full credit card number. Stripe may collect information necessary to process your payment in accordance with their own privacy policy.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service.
Process transactions and send related information.
Send you technical notices, updates, and support messages.
Respond to your comments, questions, and customer-service requests.
Monitor and analyze trends, usage, and activities in connection with the Service.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share information in the following situations:

Service providers: We share data with third-party vendors who assist us in operating the Service (e.g., Supabase for hosting, Stripe for payments).
Legal compliance: We may disclose information if required by law or in response to valid legal process.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide you the Service. Submission data is retained until you delete it or close your account. We may retain certain information as required by law or for legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information.
Object to or restrict certain processing of your data.
Request data portability.

To exercise any of these rights, please contact us at support@intake-studio.com.

8. Cookies

We use essential cookies to keep you signed in and to remember your preferences. We do not use third-party tracking cookies for advertising. Analytics cookies, if any, are anonymized.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@intake-studio.com.